For appointments over 1 hr, a 50% deposit will be required at time of booking to confirm your appointment. Credit card bookings are required to secure group bookings, packages and day spa escapes. We require a minimum of 48 hours notice for cancellations. Failure to give adequate notice will forfeit the full deposit or a cancellation of a gift voucher. (Booking of appointment is acknowledgment of these terms. A courtesy call or SMS is made a few days prior confirming your appointment for your convenience. We have a range of payment options including Eftpos and major credit cards including AMEX. Please allow 10 to 15 minutes before your appointment to complete your consultation form and please turn off your mobile phone during your treatment.